Never Lose Sight of Your CustomerJoe Gopin, Founder and Owner of KC Market #businesstips

you lose sight of your customer, you have nothing. I mean, that's that's your So, we obsess over the customer. Um, from the minute the customer drives into our parking lot, we we try our best. Uh, some of our locations, like Hollywood has a tough parking lot, we we have so much traffic, but we do our best. We just redid it to the best that we could. Um, but the minute they walk in the door, >> it's it has to be a pleasant experience. The employees that are are servicing them, uh, take care of them. They have a personal relationship with them. Cashiers have personal friends, customers that come in. Um, it's a pleasant place to to shop.